Loading...

Privacy policy

Privacy policy

Last updated: May, 31,2025

Introduction

1.1. Purpose of the Policy

1.2. Commitment to Privacy

1.3. Scope of Application

Data Collected

2.1. Personal Data Provided by the User

2.2. Automatically Collected Data (Cookies, Logs, etc.)

2.3. Data from Third-Party Sources

Purposes of Collection

3.1. Account Creation and Management

3.2. Processing Investments and Transactions

3.3. Improving User Experience

3.4. Security, Fraud Prevention, and Compliance with Legal Obligations

3.5. Marketing Communication (with Consent)

Data Sharing

4.1. With Trusted Partners

4.2. With Service Providers

4.3. Legal Obligations and Competent Authorities

4.4. International Data Transfers

Data Protection and Security

5.1. Technical and Organizational Measures

5.2. Protection Against Unauthorized Access, Loss, and Theft

Data Retention

6.1. Retention Period

6.2. Criteria for Deletion or Anonymization

User Rights

7.1. Right of Access, Rectification, and Erasure

7.2. Right to Data Portability

7.3. Right to Object and Withdraw Consent

7.4. Modalities for Exercising Rights

Cookies and Similar Technologies

8.1. Types of Cookies Used

8.2. Cookie Settings

8.3. Consent Management Tools

Third-Party Services and External Links

9.1. Integration of Third-Party Services

9.2. Responsibility for External Sites

Policy Updates

10.1. Date of Last Update

10.2. Notification Procedures in Case of Modification

Contact

11.1. Contact Details of the Data Protection Officer (DPO)

11.2. Means of Contact for Any Request


Privacy Policy

1. Introduction

1.1. Purpose of the Policy

This Privacy Policy aims to inform you clearly and transparently about how we collect, use, store, protect, and share your personal data when you use our online platform.

1.2. Commitment to Privacy

We attach great importance to the protection of your personal data. In accordance with applicable data protection regulations (notably the General Data Protection Regulation – GDPR), we are committed to ensuring the confidentiality, integrity, and security of the information you entrust to us.

1.3. Scope of Application

This policy applies to all users of our website, mobile application, and associated services, regardless of the connection location. By using our platform, you agree to the practices described in this policy.

2. Data Collected

2.1. Personal Data Provided Directly by the User

When you register, use our services, or interact with our support, you may be asked to provide us with the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Identity documents (as part of KYC identity verification)
  • Any other information provided during voluntary contact (form, survey, support request)

2.2. Automatically Collected Data

When you browse our platform, certain data is automatically collected via technologies such as cookies, server logs, and analytics tools:

  • IP Address
  • Device type and browser used
  • Operating System
  • Pages visited, visit duration, clicks made
  • Technical session or user identifiers

2.3. Data from Third-Party Sources

In some cases, we may receive personal data about you from reliable third-party sources, such as:

  • Our financial or technological partners (payment providers, identity verifiers, etc.)
  • Platforms where you have agreed to connect your account

3. Purposes of Collection

We collect your personal data to provide a quality, secure service that complies with regulatory obligations. Here are the main purposes of this collection:

3.1. Creation and Management of Your User Account

  • Registration of your profile and preferences
  • Secure access to your personal space
  • Management of your account authentication and security

3.2. Processing Investments and Transactions

  • Execution of investment orders
  • Portfolio monitoring and report generation
  • Management of withdrawals, deposits, and payments
  • Issuance of tax documents and statements

3.3. Continuous Improvement of User Experience

  • Usage analysis to improve ergonomics and functionalities
  • Personalization of the interface, content, or offers
  • Management of customer feedback and satisfaction surveys

3.4. Security and Regulatory Compliance

  • Combating fraud, money laundering, and terrorist financing (KYC/AML)
  • Identity verification and compliance with legal financial obligations
  • Archiving for evidentiary or legal purposes

3.5. Communication and Marketing (with your consent)

  • Sending investment alerts, newsletters, or market analyses
  • Personalized commercial offers, subject to your agreement
  • Invitations to webinars or educational content related to investment

4. Data Sharing

Your data is never sold. It is shared in a limited and secure manner in the following cases:

4.1. With Technical Service Providers and Trusted Partners

  • Hosting providers, cloud service providers
  • Analytics tools, technical support providers
  • Payment or identity verification systems

All our partners are contractually bound to respect the confidentiality and security of the personal data they process on our behalf.

4.2. With Financial Institutions or Regulatory Authorities

  • In case of legal or regulatory obligation (tax, financial, judicial)
  • As part of controls or audits imposed by applicable legislation

4.3. In Case of Merger, Acquisition, or Change of Control

If our company undergoes a change in structure or ownership, your data may be transferred to the acquirer in compliance with applicable laws and with prior notification.

4.4. International Data Transfers

In some cases, your data may be processed outside the European Economic Area (EEE). We then ensure that these transfers comply with regulatory requirements (standard contractual clauses, adequacy decisions, etc.).

5. Data Protection and Security

We implement strict technical and organizational measures to ensure the protection of your personal data against any unauthorized access, loss, alteration, or disclosure.

5.1. Security Measures in Place

  • Encryption of sensitive data (in transit and at rest)
  • Secure hosting on servers compliant with international standards (ISO 27001, SOC 2, etc.)
  • Strong authentication (2FA) for account access
  • Continuous monitoring of systems and anomaly detection
  • Restriction of data access to authorized personnel only, via rigorous access controls

5.2. Awareness and Audits

  • Regular training of teams on best practices in cybersecurity and data protection
  • Regular internal and external audits to verify the effectiveness of security measures

5.3. Incident Notification

In the event of a personal data breach, we commit to informing the affected users and, if necessary, the competent authorities within the deadlines provided by law.

6. Data Retention

6.1. Retention Period

We retain your personal data only for the duration necessary for the purposes for which it was collected, in compliance with legal, accounting, or regulatory obligations.

As an indication:

  • Data related to the user account: as long as the account is active, then up to 3 years after closure, unless an earlier deletion request is made.
  • Data related to financial transactions: up to 10 years to meet legal obligations (tax, anti-money laundering, etc.).
  • Marketing data (with consent): up to 2 years after the last contact or until consent is withdrawn.

6.2. Deletion and Anonymization

Once the retention periods have expired, the data is either securely deleted or irreversibly anonymized for statistical and analytical use.

7. User Rights

We make every effort to ensure respect for your personal data rights, in accordance with the General Data Protection Regulation (GDPR) and any other applicable legislation. You retain full control over your information.

7.1. Right of Access

You have the right to know if we hold personal data about you. Upon simple request, we will provide you with a copy of all personal information we hold, in an understandable format.

7.2. Right to Rectification

If your information is incomplete, incorrect, or outdated (e.g., a change of address or email), you can request to have it corrected at any time.

7.3. Right to Erasure

You can request the deletion of your personal data, especially if it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.

⚠️ Certain data must, however, be retained for a period defined by law (e.g., financial or tax data).

7.4. Right to Object

You can object to the use of your data for certain purposes, particularly marketing or advertising profiling. In this case, we will cease the processing concerned.

7.5. Right to Data Portability

You have the right to receive your data in a structured, commonly used, and machine-readable format. You can also request that it be transferred directly to another provider.

7.6. Right to Withdraw Consent

If you have consented to certain uses of your data (e.g., newsletter), you can withdraw this consent at any time, without impacting the legality of processing already carried out.

7.7. Exercising Your Rights

You can exercise your rights by contacting us via email at: [support@boursiacapital.com]

We will process your request within a maximum of 30 days, except in exceptional cases due to the complexity of the request.

8. Cookies and Similar Technologies

To offer you a smooth, personalized, and secure browsing experience, our platform uses cookies and other similar technologies (beacons, invisible pixels, etc.).

8.1. What is a Cookie?

A cookie is a small text file stored on your device (computer, mobile, tablet) when you visit a website. It allows the site to recognize your device, remember your preferences, and facilitate your navigation.

8.2. Types of Cookies Used

We use several types of cookies to fulfill different functions:

  • Strictly necessary cookies: Essential for the functioning of the site (e.g., access to your account, execution of transactions, session security).
  • Performance and analytics cookies: Used to measure audience, understand user behavior, and improve the site (e.g., Google Analytics).
  • Functional cookies: Allow us to remember your preferences (language, currency, display, etc.).
  • Targeting or advertising cookies: Activated only if you give your consent, these cookies allow the display of personalized advertisements based on your browsing.

8.3. Managing and Setting Cookies

During your first visit to our site, a banner informs you about the use of cookies and allows you to customize your preferences.

You can change your choices at any time from the "Cookie Settings" section available at the bottom of the page.

8.4. Third-Party Cookies

Some cookies are placed by external providers we use (e.g., analytical tools, payment services, social plugins). These providers are required to comply with the same privacy rules as us.

9. Third-Party Services and External Links

Our platform may integrate or redirect you to services offered by third parties. These partners may intervene at different levels of the user experience: analytical tools, payment gateways, authentication solutions, messaging or marketing services, etc.

9.1. Integrated Third-Party Services

We use tools or services from providers to:

  • Process secure payments (via providers like Stripe, PayPal, or equivalents)
  • Analyze traffic and improve user experience (via analytical tools like Google Analytics, Hotjar, etc.)
  • Manage transactional and marketing emails (via services like Mailchimp, Sendinblue, etc.)
  • Ensure authentication or identity verification (automated KYC, 2FA)

When you interact with these integrated services, some of your personal data may be processed directly by these third parties according to their own privacy policies.

We select only trusted providers who comply with current data protection standards (GDPR, etc.).

9.2. Links to External Sites

Our platform may contain links to third-party sites or applications, for example, to blog articles, financial news sources, or external tools.

We draw your attention to the fact that we do not control the content or privacy practices of these sites. We encourage you to read their privacy policy carefully before transmitting your data to them.

We disclaim all responsibility for the use of your personal data outside our secure environment.

10. Policy Updates

We may need to modify this Privacy Policy to:

  • Respond to legal or regulatory developments (GDPR, European directives, national laws)
  • Account for changes in our services or data processing practices
  • Introduce new technological tools or services on the platform

10.1. Notification of Changes

In the event of a major update to this policy (particularly regarding the purposes of collection or user rights), we will inform you by:

  • A visible notification on our site/app
  • An email sent to the address associated with your account
  • An invitation to review and accept the new version

10.2. Effective Date of Modifications

Unless otherwise stated, the new version comes into effect immediately upon its publication.

Continued use of our services after notification constitutes acceptance of the modifications.

We recommend that you regularly consult this page to stay informed about how your data is used.

11. Contact

For any questions regarding this Privacy Policy, the use of your personal data, or to exercise your rights (access, rectification, erasure, objection, etc.), you can contact us via the following means:

📧 Email: [support@boursiacapital.com]

🌐 Contact Form: available in the "Contact Us" section of our site

Our team commits to responding to you within a maximum of 30 days from the receipt of your request.

For general inquiries please contact support@boursiacapital.com